- Answer telephones and transfer to appropriate staff member
- Answer a high volume of calls and maintain a rapid response rate according to agreed standards.
- Log information on calls received, where required and maintains detailed and accurate records.
- Meet and greet clients and visitors
- Use the Company software
- Manage, organize, and update relevant data.
- Perform the general clerical duties to include but not limited to: photocopying, faxing, mailing, filling and scanning / P.OS Machine
- Maintain all filling system
- Responsible of collecting the money from The customers
- Responsible of the till, in case of a wrong cash balance she will have to settle the difference right away
- Schedule the appointments of the clients
- Call the clients if there is any delay in the appointments ? Call clients on their Birthday
- Call clients to remind them about their appointments
- In charge of the employees schedule
- Provide exceptional customer service for the client
- Communicate and provide information by relevant methods internally and externally to assist and enable organizational operations and effective service to connecting groups.
- Communicate and liaise verbally, and interpret and respond clearly and effectively to spoken requests over the phone or in person, and to verbal or written instructions.
- To be able to give any kind of information concerning all the services that we have.
- Analyze and produce reports.
- Arrange and participate in meetings, conferences, and project team activities.
- Approve decisions, requests, expenditure and recommendations on behalf of senior people in their absence, according to agreed guidelines and policies.
- Adhere to stated policies and procedures relating to health and safety, and quality management.
- Adhere to procedures relating to the proper use and care of equipment and materials for which the role has responsibility.
- Adhere to slandered policies and procedures regarding hygiene and employee’s image.
- Order and maintain relevant office supplies for effectiveness of personal duties. ? Establish and maintain effective working relationships with co-workers, manager and the general public.
- Perform reception duties in and efficient, professional and courteous manner.
- Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures.
- Pursue personal development of skills and knowledge necessary for the effective performance of the role.
- Assemble patient files with correct forms for patient treatments
- To report all the problems that may occur with the clients, colleagues or system to the Branch Manager

Education
Minimum Bachelors Degree
Business
Student

Nationality
Lebanon

Experience

Age : 19 - 27
Salary Range : Unspecified

Skills required
Reporting to Branch Manager
Working days: 5